Average Reviews:
(More customer reviews)Since you will also have to buy filter replacement cartridges from Crystal Quest for the life of the product, consider my review before buying.
Given the choice, I would not buy a Crystal Quest product again. This is due to the fact their Customer Service is terrible! (So is their Shipping Dep't and Quality control in my case - kind of scary!) I bought a similar product from them and it was missing parts. I called them and what followed is my worst customer service experience ever. They continuously reneged on promises made to me (several times), giving excuses when I called in (and I had to follow up myself EVERY time) such as "I asked so and so to call you" or "I was overruled by another dep't".
I am not alone - read other reviews for Crystal Quest products.
UPDATE: I ordered a water testing kit online to test the floride, chlorine, etc content of the undersink water filtering kit and cartridge I had received. Multiple tests (even at super low flow rates) revealed it DID NOT FILTER CHLORINE! (It left .25-.50 ppm of chlorine - the same as our tap water results.) Tests on my Brita filter DID filter all chlorine. So, I called customer service to explain and they kindly mailed me another filter - same result! I have sent back everything for a refund, since it does not work as intended. Who monitors these water filtering companies? I will be ordering now from a (hopefully) real water filtering company. I hope I have saved someone else the trouble of having to installing this product only to have to return it.
Click Here to see more reviews about: Crystal Quest Water Filter - Faucet Mount Filtration System - Chrome
Faucet Mount Filtration System is the most advanced water filtration system for healthier. Ingenious space-saving design that allows for easy access to your sink all the time. Quick & easy to install & use, attractive,convenient & removes hundreds of contaminants from water. Conveniently provides 2,000 gallons (6-12 months)* of quality water. Chrome Faucet Mount
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