Average Reviews:
(More customer reviews)The first UF Turbo we purchased died of a broken compressor unit about one month after installation. Before it died, it flooded our basement because a filter housing was cracked. We had to pay to get this unit shipped back to the manufacturer in order to obtain a replacement unit. When the replacement finally arrived (the whole process took forever), a filter was bust, most of the filter holders were broken and the unit was leaking from the water reservoir. Upon closer inspection, the reservoir compartment showed signs of rust and corrosion - it had obviously been leaking for some time (so much for getting a new unit as a replacement!) The company would not take responsibility for this mess and refused to issue a refund and get the cooler shipped back. Never have I experienced customer "service" this ungracious and horrible. In addition, the units are poorly constructed, the housings/brakes break easily, the reservoir lid does not have a backup floatation device to stop it from overflowing (very dangerous!), the compressor is obviously prone to breaking and they are using too many filters. Please think three times before purchasing a product from this company.
Click Here to see more reviews about: Crystal Quest Premium Turbo Ultrafiltration Floor Water Cooler
Crystal Quest Premium Turbo Ultrafiltration Floor Water Cooler
Click here for more information about Crystal Quest Premium Turbo Ultrafiltration Floor Water Cooler
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